To recover a forgotten or locked Exness account:
- Forgotten Password:
- Visit my.exness.com and click “Forgot Password.”
- Enter your registered email to receive a reset link.
- Follow the link to set a new password.
- Locked Account:
- Accounts may be locked due to multiple failed login attempts or security concerns.
- Contact Exness Support via live chat, email ([email protected]), or phone.
- Provide your account number, registered email, and Support PIN to verify identity.
- Additional Verification: You may need to submit Proof of Identity (POI) or answer security questions.
- Two-Factor Authentication (2FA): If 2FA is enabled, ensure access to your phone or email for the six-digit code. If lost, Support can assist with recovery.
- Tips: Avoid phishing sites by using the official Exness website. Keep your Support PIN secure for faster recovery.
