Fixing the “Only Position Closing is Allowed” Error on Exness
If you see the error message “Only Position Closing is Allowed” on Exness, it means you can only close your current trades, but you can’t open new ones. This can be frustrating, but it’s a common issue and can usually be fixed. Let’s go through what causes this error and how you can solve it.
What is the “Only Position Closing is Allowed” Error?
The “Only Position Closing is Allowed” error is a restriction on your Exness account. It means that while you can close any trades you have open, you cannot open new trades or adjust existing ones.
This error typically happens when something affects your account, like a low margin level or a temporary restriction. A low margin means you don’t have enough funds to support new positions. In this case, Exness blocks you from opening more trades to prevent further risk. Another reason could be if your account has been flagged for unusual activity or is under review.
While this can be frustrating, it’s a safety measure to protect you and your account from bigger losses. Understanding why it happens is the first step in fixing it.
Possible Reasons for the “Only Position Closing is Allowed” Error
There are a few reasons why you might see the “Only Position Closing is Allowed” error on Exness. Here are the most common ones:
- Low Margin Level
If your margin level is too low, Exness will not let you open new trades. You need enough margin to support your positions. When it’s too low, you can only close your current positions. - Negative Account Balance
If your account balance goes negative, you can’t open new trades. You need to deposit funds to bring the balance back to positive.
- Account Restrictions
Your account might be restricted if Exness detects unusual activity or if you violate their rules. This can prevent you from opening new positions. - Platform Maintenance
Exness sometimes performs maintenance or updates on their platform. During this time, you may not be able to open new positions.
- Unpaid Margin Call
If you received a margin call and did not add more funds, Exness will prevent new trades to protect your account.
Instructions for Fixing This Problem
Here’s how to fix the “Only Position Closing is Allowed” error:
- Check Your Margin Level
Check your margin level. If it’s too low, add more funds to your account. This will allow you to open new trades. - Deposit Funds to Fix Negative Balance
If your balance is negative, deposit money into your account to make it positive again. Once this is done, you should be able to open new trades. - Look for Account Restrictions
Check if your account has any restrictions. If there is a problem, follow the steps to resolve it, like verifying your identity. - Contact Exness Support
If you’re unsure what’s causing the error, contact Exness customer support. They can help you fix the issue. - Wait for Maintenance to End
If the error is due to platform maintenance, you’ll need to wait until the maintenance is finished. Exness will usually let you know when it’s over.
By following these steps, you can fix the error and get back to trading.
The Importance of Responding to Errors in a Timely Manner
It’s important to fix errors like the “Only Position Closing is Allowed” message as soon as you see them. Ignoring the error can lead to more problems, such as losing trading opportunities or risking your account balance.
Responding quickly helps keep your account safe. For example, if your margin level is too low, acting fast can prevent forced closures of your trades. The sooner you fix the issue, the less likely you are to face bigger problems.
By solving the error quickly, you can get back to trading and avoid unnecessary stress. It also keeps your trading strategy on track and protects your capital.
Examples of Situations When This Error Occurs
The “Only Position Closing is Allowed” error can happen in different situations. Here are some common examples, with a table showing how the error appears depending on the situation:
| Situation | Margin Level (%) | Account Balance | Action to Fix |
| Low margin level | 50% | $1,000 | Add more funds to increase margin |
| Negative account balance | N/A | -$100 | Deposit funds to fix the balance |
| Account flagged for suspicious activity | N/A | $500 | Contact Exness support for help |
| Platform maintenance or updates | N/A | N/A | Wait until maintenance is finished |
| Unpaid margin call | 30% | $2,000 | Deposit more funds to avoid restriction |
As shown in the table, the error usually happens when your margin is too low, your balance is negative, or there are other account issues. In each case, fixing the problem quickly will allow you to open new positions and continue trading.
Tips for Preventing Similar Problems in the Future
To avoid the “Only Position Closing is Allowed” error in the future, here are some simple tips:
- Monitor Your Margin Level
Always keep an eye on your margin. If it gets too low, you won’t be able to open new trades. Add funds to your account if your margin is getting low to prevent this error. - Keep Your Account Balance Positive
Make sure your account balance stays positive. If it goes negative, you can’t open new trades. Deposit money into your account if needed to avoid this issue. - Use Stop Loss and Take Profit Orders
Set stop-loss and take-profit orders to protect your trades. These orders automatically close your trades when they reach certain price levels, helping to avoid big losses and low margins. - Check for Account Restrictions
Regularly check for any account restrictions or warnings. If Exness notifies you of an issue, fix it quickly to avoid problems with opening new positions. - Stay Informed About Maintenance
Exness may perform maintenance on the platform. During this time, some features may not work. Stay updated on scheduled maintenance to avoid unexpected issues. - Add Funds if You Get a Margin Call
If you get a margin call, add funds to your account quickly. This will prevent restrictions on opening new positions and keep your account safe.
By following these simple steps, you can reduce the chances of facing this error again and ensure smoother trading.
Frequently Asked Questions (FAQs)
What causes the “Only Position Closing is Allowed” error?
This error usually happens because of issues with your account. It can occur if your margin level is too low, meaning you don’t have enough funds to open new trades. If your account balance goes negative, you may also see this error. Other causes include account restrictions or an unpaid margin call.
Can I still close my positions if I see this error?
Yes, you can still close your open positions. The error only prevents you from opening new trades. You can manage and close your current trades without any issues.
How can I avoid encountering this error again in the future?
To avoid this error, make sure to regularly check your margin level and add funds if it gets too low. Keep your account balance positive and use stop-loss or take-profit orders to protect your trades. Stay informed about maintenance periods on Exness, and act quickly if you get a margin call.
What should I do if I am unable to fix the error on my own?
If you can’t fix the error by yourself, contact Exness customer support. They can help you understand the issue and guide you through the solution. Make sure to provide your account details to get faster assistance.
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