A Support PIN is a unique alphanumeric code automatically generated for your Exness account when you first contact Support. It serves as the highest level of security to verify your identity when communicating with Exness Support, protecting against identity theft.
- Usage:
- Provide the Support PIN when contacting Support via email, chat, or phone to access sensitive account information or request changes (e.g., password reset or account recovery).
- It’s required for actions involving personal or financial data.
- Cannot Be Changed: The PIN is fixed and cannot be modified.
- If Forgotten: Contact Support to retrieve it, but you’ll need to verify your identity through other means (e.g., email or POI). Keep it stored securely.
